User interviews
Listening to the people who use the product, to uncover the real problem behind the brief.
About me.
I’m a product leader who thinks in systems and executes in details. I untangle complexity at the systems level and bring those insights to life through data, workflows, and AI people can actually use.
At Element14, Spotify, Capital One, and Fjord, I’ve built the connective tissue between strategy and execution by designing with systems thinking at the core. Whether I’m shaping a company’s product portfolio, prototyping AI tools, mapping service journeys, or crafting scalable design patterns, I bridge strategy and execution.
My goal: making complex things work better for everyone, from the big picture down to the last detail.
katharineagraham@gmail.comToolkit
- Figma
- Lovable
- Adobe Creative Suite
- Sketch
Where I’ve worked
- Element14
- Citizen Codex
- Spotify
- Capital One
What I do.
Journey mapping
Laying out the moving parts and handoffs so teams can finally see the whole system.
Wireframes
Sketching the flow early to set a clear direction everyone can understand and build from.
Workshops
Bringing the team together to shape ideas, make decisions, and keep the work moving.
My doodles in life.
Architecture sketches – understandingspace before filling it.
Figure drawing – learning to reflectwhat I see with precision.
Ink printmaking – crafting texture andstudying permanence.
Charcoal studies – finding the balance oftelling a story with less.